Happiness Score
What is the Happiness Score?
The Educator Resources Happiness Score is by far one of our distinguishing factors. This is the cumulative customer satisfaction score rating displaying the level of service provided to every employee. This enables Educator Resources to continuously improve the way each client is taken care of and provides the level of service you want and deserve for your employees.
Why is the Happiness Score important?
- Provides real-time reporting to employers on closed, pending, and active employee requests/needs.
- Measures service trends, frequently asked questions, and productivity.
- Obtains instant employee satisfaction comments.
- More efficiently guides requests to the appropriate Service Team Member via work flows.
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